This job has expired.

Helpdesk Administrator

Salary:
£25k - 28k per year + benefits

Location:
Leatherhead, South East England

Date Posted:
2018-02-27

Category:
Support Services and Admin Jobs

Sector:
Public & Third Sector

The Client

Working directly for a well established Property and Engineering company with a prestigious Estate. 

Overview:

You will deputise for the Technical Services Manager with particular focus on the CAFM operations. Delivering day to day helpdesk support to the in-house team and external suppliers through the operation of all maintenance activities. This role will offer a great chance to join a team where you can develop and progress your career in FM.

Job Details

 

  • Generating, assigning and coordinating the delivery and receipt information relating to Planned Preventative Maintenance from a diverse supply chain 
  • Raising Work Orders for Planned Preventative Maintenance works (including Statutory Inspection and remedial works), as per agreed PPM Programmes, through the CAFM system.
  • Tracking and coordinating Planned, Statutory, Legislative and Remedial work orders from Assign status to completion, including ensuring the relevant documentation/certification is provided by the Supplier.
  • Providing administrative support to  the FM Technical Services Manager
  • Providing regular reports with analysis if required to required deadlines, to internal and external customers and the Supply Chain.
  • Identifying and making recommendations for additional systems and processes, that will enhance the customer experience
  • Developing and maintaining effective working relationships, both internally and externally with customer, suppliers and client at all levels of management. Ensuring client satisfaction with agreed outcomes and best practice methodology
  • Ensuring that the FM Technical Services Manager receives regular updated with the statuses of Statutory Inspections and other legislative work orders that are delivered by the Supply Chain.
  • Assisting the FM Technical Services Manager with ensuring suppliers Planned Maintenance Programmes meet contractual requirements
  • Assisting the FM Technical Services Manager with Contract Change
  • Ensuring areas of concern with the delivery of Planned Maintenance including Statutory and Legislative requirements are highlighted to the FM Technical Services Manager.
  • Ad hoc Project works as directed by senior management, this is to include updating of the clients Asset register, Forward Works (Lifecycle) Register and Planned Maintenance tasks/job plans.
  • Attending meetings as required in the Greater London Area including Client meetings and Project meetings.s.
  • Contributing to the design, delivery and evaluation of work procedures within a challenging and complex co-ordination role
  • Ensuring a full audit trail in place to satisfy internal and external auditors through the CAFM system.
  • Promoting a robust health and safety culture within the workplace and across the contracted areas of responsibility at all times including adhering to the company’s business practices and zero harm culture
  • Carrying out any other duties commensurate with the role as directed, including deputising when required for the FM Technical Services Manager

Feedback

Thanks for visiting our new site!

We're still working on it, and we'd be interested to get your feedback. If you have any issues with the new site, or see any bugs or errors, please let us know using the form below.