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FM System Technical Configuration and Maintenance Analyst

Salary:
£42k - 45k per year + benefits

Location:
Leatherhead, South East England

Date Posted:
2018-02-21

Category:
Property Management Jobs

Sector:
Technical

Excellent opportunity to work for a leading Governement organisation.

You will be responsible for providing analytical skills to facilitate the successful set-up and operation of Concept Evolution Systems.

  • Providing the project/customer with relevant processes, information and knowledge to assist them in making informed decisions; and
  • Assisting the project/customer with the implementation of any initiatives.

  • Ensuring contractual obligations are delivered and sustained

  • Ensuring project/client satisfaction with agreed outcomes and best practice methodology

  • Deliver initiatives in line with industry best practice – demonstrating to the client value added

  • Active project/client management including formal reporting and informal relationship management and development

  • Ad hoc Project work as directed

  • Assist in the development and maintenance of tools/processes

  • Internal colleague relationship management and opportunity development

  • Weekly reporting in agreed format

  • Ensure full audit trail in place to satisfy internal, and external auditors

  • Tracking and on time delivery of proposed initiative deliverables

  • Representing Best Practice in Property Solutions Supply Chain Centre of Excellence maintaining an Operations Manual for all service arrangements.

  • Provide support to sales initiatives and bids

Competencies:

  • Technical problem solving – use of knowledge and resources
  • Solution Design – Understanding when a technical solution and/or a business process needs to be used
  • Leadership – sees the bigger picture/interpret strategy, leads by example, motivates others, makes decisions, initiates action, takes responsibility
  • Communication and influencing – establishes communication channels, actively listens, clarifies, gives/seeks feedback, clear and concise, persuasive/negotiates with others
  • People Management – fosters team/individual performance, achieves results, sets targets and reviews against them, leads, motivates and empowers others, deals with issues, coaches and encourages others
  • Organisational skills – plans well in advance, sets clear objectives, manages time/delegates, reviews progress against plan, ensures sufficient resources, encourages improvements,
  • Commercial and Financial awareness – effective financial management, maximises use of resources, identifies business opportunities
  • Results orientation – satisfies internal/external customers, effective performance management, addresses cross functional issues and technical issues, knowledge of systems and processes
  • Interpersonal skills – builds positive relationships, demonstrates emotionally stability, confident in own ability, approachable to all staff, shows respect and tolerance

Values – lives and endorses the company values

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