This job has expired.

Helpdesk coordinator


Slough, South East England

Date Posted:

Maintenance Jobs


Helpdesk Coordinator

Location: Slough

Salary: £20,000


We have a fantastic opportunity for a Helpdesk Coordinator based in Slough. This is a permanent full-time position where you will join a fantastic team in a challenging but exciting environment. As a helpdesk coordinator you will be expected to provide comprehensive administrative support along with completing general office duties, conforming at all to the company quality procedures and work instructions.

Job Responsibilities:

  • To provide support on the reactive maintenance help desk for clients/ contractors

  • To input job requests/works orders via the internal software system and competing all requisite fields

  • To respond to telephone calls from a dedicated direct maintenance telephone line, ensuring works completed within time period

  • To chase contractors for updates and completion on all works carried out

  • To cover admin function as and when required for the building function including letters, faxes and reports.

  • To arrange for quotations on any cost works ensuring return within 10 days of receipt to manager/ supervisor and processing for authorisation

  • To operate within a team and promote amicable working relationships

  • To report to manager any issues that prevent the fulfilment of tasks

  • Processing contractor invoices & preparing reports

Key Requirements:

  • Have general admin skills

  • Have previous admin experience preferably in school, healthcare or FM sector

  • Have an excellent phone manner

  • Keen attitude - willing to learn and help

  • Ability to prioritise varying tasks

  • Have excellent customer service skills


If it sounds like you please send your updated CV to


Thanks for visiting our new site!

We're still working on it, and we'd be interested to get your feedback. If you have any issues with the new site, or see any bugs or errors, please let us know using the form below.