Helpdesk coordinator

Salary:
.

Location:
Slough, South East England

Date Posted:
2018-02-10

Category:
Maintenance Jobs

Sector:
Education

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Helpdesk Coordinator

Location: Slough

Salary: £20,000

 

We have a fantastic opportunity for a Helpdesk Coordinator based in Slough. This is a permanent full-time position where you will join a fantastic team in a challenging but exciting environment. As a helpdesk coordinator you will be expected to provide comprehensive administrative support along with completing general office duties, conforming at all to the company quality procedures and work instructions.

Job Responsibilities:

  • To provide support on the reactive maintenance help desk for clients/ contractors

  • To input job requests/works orders via the internal software system and competing all requisite fields

  • To respond to telephone calls from a dedicated direct maintenance telephone line, ensuring works completed within time period

  • To chase contractors for updates and completion on all works carried out

  • To cover admin function as and when required for the building function including letters, faxes and reports.

  • To arrange for quotations on any cost works ensuring return within 10 days of receipt to manager/ supervisor and processing for authorisation

  • To operate within a team and promote amicable working relationships

  • To report to manager any issues that prevent the fulfilment of tasks

  • Processing contractor invoices & preparing reports

Key Requirements:

  • Have general admin skills

  • Have previous admin experience preferably in school, healthcare or FM sector

  • Have an excellent phone manner

  • Keen attitude - willing to learn and help

  • Ability to prioritise varying tasks

  • Have excellent customer service skills

 

If it sounds like you please send your updated CV to cristinastefan@corecruitment.com

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